Birdscapes¿ 329 Triple Tube Feeder, 11 lb capacity Review

I bought this feeder from a local bird store. While attractive enough, I did not do my research before purchasing this feeder.

To fill the feeder you must unscrew the plastic dome lid and then screw the lid back on. The threading stripped within the first couple months causing the brown seed filler tray to come off with the dome lid. This left the 3 single tubes exposed which had to each be filled separately and very carefully. An impossible task without spilling bird seed all over the ground. Next the plastic dome lid cracked and I wasn't able to hang the feeder anymore, so I decided to call Perky Pet's customer service. I was absolutely shocked at their lack of helpfulness, professionalism or concern. They flatly stated that their warranty was only good for 30 days, something I obviously wasn't aware of. They promised to send a catalog with replacement parts and unfortunately, I'm still waiting for the catalog. I paid $65.00 for my feeder and expected it to last many many years, not just a few months.

Recently, I stopped by the bird store where I had purchased the feeder and told them my story, hoping they could help. Surprisingly they recited their own negative encounters with Perky Pet's lack of customer service in their business dealings. I suggested that they should educate their consumers before selling them a Perky Pet product, something I wish they had warned me about.

I have now done my research and am very pleased with Droll Yankee products, their lifetime warranty and customer service.

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Product Description:
The Birdscapes Triple Tube holds 11 lbs. of seed, has 9 feeding stations, triple tube system which allows for three different types of seed to be dispensed and a tray to catch seeds and shells. The nine perch/feeding station set-up makes this feeder one of the most economical and convenient on the market! Classy, sleek and futuristic in design! The clear, shatter-proof plastic reservoir makes it easy to monitor seed levels. Remember to clean your feeder once every two weeks with mild soap and water solution. Birdscapes is the leading supplier of Wild Bird Feeders and Accessories. Birdscapes Wild Bird Feeder models lure the bird in pursuit of seed providing you with hours of joy as random wild birds flock to feed at your house.

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